communication

Making Your Voice Heard at Work: The Art of Assertiveness

Recently, I was at a luncheon with a bunch of other strong, independent business women. We all sat at one enormous table where were a...

Leaders: Say This, Not That

When I started my first agency, I was unaware how much our language determines our thoughts and actions. During those formative years I...

Common Body Language Mistakes Undermining Your Personal Brand

You thought everything was fine at work, and your productivity and performance has been stellar. Now you’ve been passed over once again...

Turn Difficult Conversations to Your Advantage

“They aren’t going to like what I have to say.” “I doubt this will make much difference.” “When they hear this, there will be complete...

The 10% Shift That Stops Conflict in Its Tracks

There is a hypothesis that everyone, regardless of their stance in any argument, is at least 10% right. You might question whether this...

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